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Administrative/Personal Assistant Course Outline

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Open learning improves career prospects and earnings

Study at home learning to become a Administrative/ Personal Assistant.

If you want a career as an Administrative/Personal Assistant, our tutor supported open distance learning administrative/ PA course provides the necessary knowledge, skills and qualification without disrupting your current lifestyle.

The DCA Home Learning Administrative/Personal Assistant course provides training in the core skills needed to embark on a rewarding career as a PA. The DCA supported self-study Admin Assistant/PA course is specially designed, allowing you to learn the skills of administrative management through flexible and cost-effective home study at your own time and pace.

With the DCA Home Learning Administrative/Personal Assistant course, online study resources and a personal tutor are available to guide you throughout the course, and your Student Advisor is a Freephone call away. What's more, because the distance learning Admin/PA course is so comprehensive, no prior knowledge or skills are required. The DCA Admin/PA course provides an entry level diploma as proof our your competence and skills.

If you'd like to earn more money and enjoy working as a PA or Administrator, the DCA home study course is the ideal distance learning training course for you.

The course inludes:

Module 1
• Work-based responsibilities
• Methods useful to improving individual performance
• Methods to support effective working
• Issues of workplace diversity
• Ways to improve health and safety
• Strategies for more effective planning of work

Module 2
• Customer relations management
• Managing diary systems
• Organising business travel and accommodation
• Dealing with visitors
• The best ways of storing and retrieving information
• Strategies for effective telephone communication
• The best and safest ways of using office equipment

Module 3
• Ways to carry out your responsibilities at work
• Knowledge of written communication skills
• Methods for communicating more effectively at work
• The best ways of planning work
• Strategies for improving your own performance
• The best and safest ways to support effective working

Module 4
• Rights and responsibilities at work
• Factors required to successfully supervise an office
• Methods for effective use systems and procedures at work
• Managing and evaluating customer relations

Module 5
• Research, analyse and prepare support information
• Plan, organise and support meetings
• Develop productive working relationships
• Best techniques for leading a team.
"Training at home let me study when and how long I wanted therefore I had no restrictions. I feel it was better than if I had attended my local college." — Jessica A B
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