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Administrative/Personal Assistant Course Outline

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Open learning improves career prospects and earnings

Study at home learning to become a Administrative/ Personal Assistant.

If you want a career as an Administrative/Personal Assistant, our tutor supported open distance learning administrative/ PA course provides the necessary knowledge, skills and qualification without disrupting your current lifestyle.

The DCA Home Learning Administrative/Personal Assistant course provides training in the core skills needed to embark on a rewarding career as a PA. The DCA supported self-study Admin Assistant/PA course is specially designed, allowing you to learn the skills of administrative management through flexible and cost-effective home study at your own time and pace.

With the DCA Home Learning Administrative/Personal Assistant course your Student Advisor is a Freephone call away. What's more, because the distance learning Admin/PA course is so comprehensive, no prior knowledge or skills are required. The DCA Admin/PA course provides an entry level diploma as proof our your competence and skills.

If you'd like to earn more money and enjoy working as a PA or Administrator, the DCA home study course is the ideal distance learning training course for you.

The course inludes:

Module 1
Work-based responsibilities
Methods useful to improving individual performance
Methods to support effective working
Issues of workplace diversity
Ways to improve health and safety
Strategies for more effective planning of work

Module 2
Customer relations management
Managing diary systems
Organising business travel and accommodation
Dealing with visitors
The best ways of storing and retrieving information
Strategies for effective telephone communication
The best and safest ways of using office equipment

Module 3
Ways to carry out your responsibilities at work
Knowledge of written communication skills
Methods for communicating more effectively at work
The best ways of planning work
Strategies for improving your own performance
The best and safest ways to support effective working

Module 4
Rights and responsibilities at work
Factors required to successfully supervise an office
Methods for effective use systems and procedures at work
Managing and evaluating customer relations

Module 5
Research, analyse and prepare support information
Plan, organise and support meetings
Develop productive working relationships
Best techniques for leading a team.
"Training at home let me study when and how long I wanted therefore I had no restrictions. I feel it was better than if I had attended my local college." — Jessica A B
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