This privacy statement discloses the privacy practices for DCA Home Learning and all of its web sites. To demonstrate our commitment to your privacy, we agree to notify you of:
1. What personally identifiable information is collected from you through the website
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use and distribution of the information
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under DCA’s control
7. How you can correct any inaccuracies in the information.
If you feel that this company is not abiding by its posted privacy policy, you should contact DCA Home Learning by e-mail.
Information Collection and Use
DCA Home Learning is the sole owner of the information collected when a student or prospective student contacts us. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. DCA collects information from our students and visitors in several ways.
Request for Information
Prospective students will ask for detailed information about our programmes. This may be done by telephone, or by filling in a form – either paper-based or on our website – where the user is required to give their contact information (such as name, address and e-mail address). This information is used to contact the user about the programme for which they have expressed interest. We may ask for demographic information such as gender and date of birth, to personalise correspondence, or to distinguish adults from minors. In some cases, accrediting bodies may require some of this information for registration purposes.
Enrol Online
We request information from new students on our Internet-enrolment form. Here a user must provide contact information (like name and delivery address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to ship textbooks. If we have trouble processing a shipment, this contact information is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on an individual’s computer that contains information about the user. DCA uses temporary cookies to verify that a registered student has correctly logged in for online servicing on our web site. Once the user closes the browser, the cookie simply terminates. If a user selects the Remember Me option, a permanent cookie is created on the user’s system. This cookie contains only an encrypted student number and no other information. If a user rejects a cookie, they may still use our site but will not be able to take advantage of our e-service options.
DCA also uses a temporary cookie to record visitors who arrive on our site in response to advertisements. No personally identifiable information is stored and the cookie terminates after 30 days.
Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing of Personal Information
We do not sell, rent or lease e-mail addresses to any third parties.
We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
DCA Home Learning uses the information you provide us to improve our services to you and to tell you about new products and services that may be of interest to you. From time to time we may also share personal contact and demographic information about our students and prospective students with reliable select business partners, such as advertisers and other third parties.
We will not disclose your academic record or grades except as required by law, or at your own personal request.
Links
This website contains links to other sites. Please be aware that DCA Home Learning is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. The privacy statement applies solely to information collected by this web site.
Security
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, all information is protected both online and off line.
When our enrolment form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry. While on a secure page, such as our enrolment form, the lock icon will appear in the address bar, or status bar of your web browser software. This is your assurance that 3rd parties cannot obtain or view any information exchanged between your computer and our web site.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off line. All our users’ information, not just the sensitive information mentioned above, is restricted to our offices and those of relevant accrediting bodies. Only employees who need the information to perform a specific job, (for example, our accounts department or a student services advisors) are granted access to personally identifiable information. Finally, the servers were we store personally identifiable information are kept in secure environment, behind locked doors.
If you have any questions about the security at our website, you can send an e-mail to webmaster@dcalearn.com.
Registration Verification
Students who register for e-servicing are sent a welcoming e-mail to verify password and username. Established students will also occasionally receive confirmation of examination results, or other communications by e-mail. As a security precaution and to protect the privacy of our students, if an outbound email is returned to us due to an invalid e-mail address, we may suspend e-servicing privileges to that account instantly. If you suspect that your account with DCA has been suspended, you may contact service@dcalearn.co.uk to have your internet servicing account reinstated.
Correcting/Up-dating Personal Information
If a student’s personally identifiable information changes (such as your address) we provide a way to correct, update or remove that personal data. This can be done by contacting the school on 0800 678 1053 or by emailing us at service@dcalearn.com.
Choice/Opt-out
Our students and prospective students are given the opportunity to ‘opt-out’ or ‘opt-in’ of various mailing lists when they request programme information.
Users who no longer wish to receive our news letter or promotional materials may opt-out receiving these communications by replying with unsubscribe in the subject line of the email or by emailing us at service@dcalearn.com.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. |
